
Who are we?
We are a team that works together to provide exceptional products and exceptional service.
Most of the Nu-Line team members (sales reps, admin staff, suppliers and fitters) are independent small businesses that work together as a collaboration. This joint venture and unique business model makes us strong, individually pro-active and dedicated to our customer's satisfaction. Our success is our customer's happiness.
MESSAGE FROM THE CEO

Hi, I’m Erika, I started Nu-Line Solutions some 30 years ago because the aftermarket company I was working for at the time, let me down with my “customers”. We had a major issue with the brand of Alarm we were promoting and instead of replacing them and keeping my customers happy, they decided it would be cheaper to try and repair them which didn’t work. We had a lot of very unhappy customers! This is when I thought I could do this better myself. And I have…
I still see other companies that have way too many claims and they don’t handle them correctly. I see a lot of negative reviews about these companies, giving our industry a bad name and a loss of confidence from customers.
Having a background in hospitality and completing an apprenticeship in Switzerland I was taught that the customer is King!
Customers are the most important part of any business without them we don’t eat!
It has been my goal to always provide exceptional products and service, never overselling, a strong belief in my products and of course, to look after my customers.
I only sell the best products with the best reputation.
In regards to claims, there will always be claims, it’s the nature of any business.
3 things set us apart:
1. We have a less than 1% claim rate.
2. I treat people like I would like my mother treated!
3. Voted No.1 Boutique Aftermarket Company by over 100 Consultants in Victorian dealerships we have proved it pays to put the customers first.
Erika Wager
Meet our Team
Our team are a dedicated bunch of individuals that strive to inspire and impress our customers day in/day out!
Our Trusted Technician Network
We partner exclusively with highly experienced technicians who operate their own professional automotive businesses.

At Nu-Line Solutions, we partner exclusively with highly experienced technicians who operate their own professional automotive businesses. Each technician in our network has extensive industry experience, a strong track record in the car and fleet sector, and a reputation for quality workmanship.
We value the skills and professionalism of every technician we work with. Their expertise allows us to deliver reliable installations and outstanding service across all our products.
All work completed by our technician network is fully supported by Nu-Line. If any warranty or support needs arise, our team will always stand behind the installation and ensure everything is taken care of promptly and professionally.
Our Core Values
What drives us and keeps us being the best versions of ourselves!
Respect
We respect, value and honour customers and team’s actions, words and embrace our differences.
Reliable
To be the person you can always rely on. To be dependable, arrive on time and consistently offer the best version of ourselves.
Trustworthy
We choose to be vulnerable and courageous in our trust of others. We have confidence that our integrity and reliability will show our worth!
Integrity
When faced with difficult decisions we will always do the right thing even if it’s the harder choice. We will always be truthful and honest.
Kindness
We will always show kindness to our fellow team members, work associates and customers. This can be as simple as a smile or a word of encouragement to show we care.
Fun
Life is meant to be enjoyed. We will always strive to find the good and enjoy our work day!
And here’s some of our pets…
Hey pets are an important part of our lives and we can’t leave them out!


Bryona Garces - Virtual Executive Assistant
I bring over a decade of experience in social media management and digital marketing, specializing in SEO, content creation, and marketing strategy. My work with Phil Labor has allowed me to develop and execute digital strategies that align closely with broader business objectives, ensuring consistent brand visibility across various platforms. I rely on data-driven insights and analytics to optimize campaigns and maximize audience engagement.
My digital marketing toolkit is comprehensive, covering email marketing, copywriting, public relations, and project management. I am also certified in advanced SEO and inbound marketing through HubSpot Academy. Strategic planning is at the core of my approach, and I thrive on creating cohesive brand experiences that resonate with target audiences while achieving high ROI.
Beyond my career, I am passionate about giving back. I organized a donation drive for Typhoon Ulysses victims with the Office of the Vice President, an experience that reinforced my commitment to humanitarian efforts. Currently, I volunteer with the Lunas Collective, focusing on civil rights and social action. I’m always open to new connections and opportunities to collaborate.

Sonia McPherson - General Sales Manager
I am excited that I have been given a wonderful opportunity to work along side some of the most respected individuals within the automotive industry.
Having just started with the Nu-line team, I can already recognise the support and professionalism in which surrounds me. The way Erika leads, guides and supports her team, Im privileged to have been offered a position on board. I’m looking forward to supporting the dealers and continuing the great relationships I have formed over the past 20 years.
A little about my personal life - When I’m not running around after my dear daughter with her Cheer , netball or shopping in Mecca with her (🙄) I’m usually having some peaceful time with a lovely latte , walking my 2 Cavoodles or just enjoying a relaxing weekend around the house .

Cherie Martre-Gogerly - Bookings Co-Ordinator
I’m fairly new to the automotive industry from a work perspective, approximately 2.5 years. However, my upbringing was immersed in the world of vehicles, thanks to my Dad who worked as an Auto Elec. I proudly label myself as a V8 petrol head, and being married to a Car Salesman ensures that cars have always been a significant part of my life.
I jumped at the opportunity to work with Nu-Line because I’d heard really good things about the company and that Erika was an awesome boss (I can now confirm that personally too). So now I am officially the Bookings Co-ordinator, and I love it. It keeps me busy, I get to liaise with all types of people, have some fun with great personalities, and build meaningful relationships.
Out of work, if I’m not too exhausted, I dabble in the space of creative art and upcycling furniture. I love being creative, and this allows me to be expressive.
Home life consists of my husband and 3 teenagers (hence the exhaustion – hehe) and our beautiful pets, 2 dogs, and a Beardie.

Erika Wager – CEO

Angie Schmitzer – CMO
I’ve worked in the car trade for about 25 years before joining forces with Erika. In fact, in August 2021, I will celebrate 20 years with Erika and Nu-Line Solutions.
Workwise, I’m a people person. I started in Reception, then Customer Service, Sales, Sales Rep and for the last 10 years or so I have been focusing on Sales and Motivation Training. If you were to ask me what do I love most about my work, I’d say it’s helping others succeed and thrive!
At Nu-Line, we’ve built the best team. We are all likeminded, caring and ethical people. I think this attributes to not only our success but the longevity of our business. I’m really proud to be a founding member.
I have a love of photography and enjoy taking photo’s of our 20 acre farm including my family, dogs, ducks and reptiles... I’m into gardening, exercise, and camping although I do love a resort on a tropical paradise.

Lisa Keenan – Scheduler and Accounts
I’ve been an accounts lady for over 25 years and worked with the Nu-Line team for almost 20 of those.
I’m the go to person for bookings, accounts, invoicing and ordering….and pretty much the person who answers everyone’s questions. Except for tech. I’m not the tech person, that’s for sure!
I love my job and I love our team. I’m lucky to have formed some great relationships at the dealerships too.
I’m family orientated and I love my sport; I’m a big footy fan as well as all water sports especially wakeboarding and skiing.

Andrea Morrell - Personal Assistant
I’ve been in the industry for over 20 years and working with the lovely Nu-Line team for about 7. Best 7 years of my career.
I LOVE the team I work with. I love the integrity of Nu-Line, the ongoing training, the calibre of products, the support, the love and the yummy lunches we often have on meeting days. Food brings people together, right?
I love the work I do too. Helping people succeed and making a real difference to their lives is important to me.
My life is all about my people; my family and friends, my gorgeous new grandchild and my 2 fur babies Abby and Shiloh (my 2 rescue German Sheppard/ x Samoyed dogs). And I’m looking forward to travelling again when the world opens up.

Carolyn Towell - Sales Training Manager
I’ve worked with the amazing team at Nu-Line Solutions for about 4 years, personally ‘been in the chair’ (selling direct to customers) for almost 20 years and in the industry for over 30. I love representing Nu-Line as I know we have the most superior products by far. I need to believe in a product, its important to me.
I love the people I work with! I feel we are a united, close team full of likeminded, caring team members that I call my personal friends. I’ve also developed really great relationships with the Dealerships consultants. I love being their support. I feel accomplished when I help them help others. It gives me pride and satisfaction.
My personal life is all about food, cooking, travel, friends, family, laughing and lots of fishing. I love my life!

Leanne Kidd - Sales Representative
I’m the new girl on the block only joining the team at Nu-Line 3 months ago although I’ve been in the industry for 17.
First and foremost, I love who I’m working with! I’m so fortunate to have finally found a lovely group of people to work alongside.
I love sales…..and in this role, I especially love the customer contact. I really enjoy meeting new people and helping them do their best.
My biggest achievements are my sons, especially my 13 year old that was diagnosed at age 4 with Autism, ADHD, ODD, Motor Tourette’s and was extremely aggressive from lack of communication skills. I was told he’d never talk or lead a normal life. I chose to invest all that I had to give him the best opportunities. We proved everyone wrong. He now goes to a mainstream school, plays team sport, is a good communicator and has good friendships. Its has not been an easy road and quite honestly, the hardest thing I’ve ever done.
I’m passionate about my boys being the best versions of themselves.
My other passions include Pilates, walking with my Cavoodle and animals…I’m a massive animal lover!

Rob Percic – Accessories Technician

Peter K – Accessories Technician

Mark G – Accessories Technician

Con V – Accessories Technician

Simon - Web Admin MBG
Simon has been involved with the IT & Manufacturing logistics sector from the early 2000s and CRM systems automation since 2018.
Being fortunate for the opportunity to help build an online presence and automation alongside brilliant minds and mentors from Australia and around the rest of the world. He loves helping others better understand the use of computers and modern technology which helps companies stay competitive in the ever-changing technology sector.
With the latest achievement of leading a team of software developers for My Buddy Gard's GPS tracking platform and web presence from the beginning, we have made privacy and security our first and most important policy!
Siim has been studying blockchain technology since early 2014 to stay up to date with the latest projects and dApps. Discovering that with the help of blockchain MBG Go can offer more security for its users in logistics chains and the manufacturing industry.
“Always deliver more than expected” and “Never give up” are his two most important rules to live by.

Maria Lourdes Chua – Virtual Executive Assistant

Irish Nunag – Virtual Executive Manager

Jess Laurente – Remote IT Support
I’ve been a freelance web consultant, systems admin and software developer for more than a decade and recently a Remote IT Support for Nu-Line and My Buddy Gard.
Server administration (AWS and other cloud infra), web applications development and UI/UX design is not only my work but my passion and hobby too. I’m so lucky to do my hobby as my full-time job. Now I can work hard and play hard simultaneously.
Everything I love doing in my spare time I now do for MBG and Nu-line. Page speed optimisation, extending features of existing modules, plugin configuration, modifying code and writing custom functions, tweaking UI for better UX, and a whole lot of frontend and backend web stuff.
Now I'm getting paid while doing my hobbies. Working with WP CMS, REST API, integration of other third party open source software and learning more about other things related to web development.
I’m passionate on learning more about the latest tech stacks and software development frameworks. Aside from doing nerdy stuff, I also love playing Pokemon Go, traveling abroad, and trying new food.

Paul Scagliotti – New Business Development
"I was fortunate enough to meet Erika in the summer of 2019 and it was then, that I discovered Erika’s desire to help improve the independence for both carers and those with disabilities, a vision
that resonated with me.
The previous 8 years of my working life was involved in advocacy within the automotive association field, providing assistance and guidance to members wherever required. I thoroughly enjoyed the opportunity supporting members, promoting their interests and making a contribution to their professional environment.
With experience in marketing, distribution and manufacturing I am eager to contribute to the My Buddy Gard team, who have been receptive, supportive and encouraging. It was reassuring to learn of the importance My Buddy Gard places in the security and integrity of their track map application. Knowing that users of My Buddy Gard can have confidence and peace of mind that their data is secure and private is very reassuring.
Outside of work I endeavor to keep on learning, maintain my fitness and drive the local community bus in a volunteer capacity. I believe age is just a number and should not be an impediment in contributing to and enjoying life, and now helping spread the word on this unique business."
